Service, Warranty &
We are convinced of our quality. This is why we offer a standard 15-year guarantee on materials, parts and labour on the equipment we manufacture ourselves and the work we have performed. Warranty is 100% for the first three years and then expires with a depreciation percentage per year. All information can be found in our terms and conditions. A condition for the guarantee is that demonstrably preventive maintenance has been carried out in accordance with our regulations and that the parts used are original. Wear due to normal use, discoloration and vandalism are excluded from the warranty. Effects such as fission or splintering of natural products such as wood are also excluded from the warranty. We use the guarantee periods of our partners on products that are not produced by ourselves.
Our service does not stop after the realization of the project. Even after completion, we are there for all your questions. For example, it is possible to conclude a maintenance contract with us. Our advisors are happy to explain what is possible and are happy to provide you with a piece of aftercare.